As Key Account Manager, Ryan is responsible for developing national and regional accounts along with managing the implementation of key national and international accounts utilizing the sector customer value proposition to realize significant profitable value for Diversey while ensuring strong customer value and partnership.
Ryan began his career with Diversey in 2015 in our North American Technical Support Department earning the Lead Role. As Lead, he helped to launch what is known today as Diversey Remote Guidance. This tool has helped provide significant cost savings to our Field Operations, reducing the number of physical service vehicles on customer sites and in addition, establishing himself as a product knowledge expert. Since his time in North American Technical Support, he has continued to broaden his experience in Sales Support as the Sales Coordinator of Open Channel Distribution with specific focus on Prosumer Solutions, to Sr. Project Manager of Open Channel Distribution (Customer Facing). His problem-solving skillset was then requested by NALT to aid as Interim Associate Manager of Customer Supply Chain, to now being Key Account Manager of Hospitality, Foodservice, & Long Term Care.
In his nearly eight-year career here with Diversey, Ryan has shown himself to be a team player on many levels. He obtained his Professional Project Management from the University of Maryland in the Art of Story Telling & Effective Communication from the Project Management Center of Excellence.